Student Tech Resources
Click here to learn about the Affordable Connectivity Program (a replacement of the Emergency Broadband Benefit Program)
For general information, go to our Affordable Connectivity Program page to learn more.
To get to the Affordable Connectivity Program page for a specific provider, click on their respective link:
Email Support :
We use Gmail for our email
If you know you should be seeing a message but aren't check your junk/spam Folders.
If you need further assistance please reach out to the Tech Department. (802) 334-5487 ext. 2018 or email it@ncsuvt.org
Device Support:
Chromebooks:
Chromebook Troubleshooting NCSU.pdf
iPads:
All school iPads are managed through the NCSU IT Department so if you have problems that aren't fixed by these quick help options. Please contact (802) 334-5487 ext. 2018 or email it@ncsuvt.org
When you reach out please provide, which school the device is from, what problem you are having and if possible the name of the device or asset tag.
To Update your device: Go to Settings, General, Software Update.
** Please note you will need at least 50% battery to install an update. **
To Close out Apps: Double Tap the Home Button, then swipe the mini screens you see up to fully close the app out.
To Join WiFi Network: Settings, Wi-Fi, Select your network and enter credentials.
For issues with apps freezing, your device freezing:
1.Try Restarting your iPad. Hold power button until this slide appears. then slide and your device will shut off.
2. If the slider doesn't come up. Perform a Hard Reset. To do this Hold the Power Button and Home Buttons down until you see the apple logo on your screen.
3. Try Charging your device.
4. Close out all Apps, if possible.
